Leader FAQ

How do I renew expired members that have paid offline ( cash/check)
Please login to TOTEM Click on members on your left in the menu Locate the expired member you want to renew that paid offline via cash/check Click on the...
Sat, Aug 10, 2019 at 2:16 PM
How can I add associated members who paid offline?
If a primary member has paid online or offline and then pays in person for an associated member ( ex. student, grandparent), please follow the steps below i...
Thu, Aug 22, 2019 at 10:40 AM
How do I add student non-member to an already entered member?
Login to TOTEM Click on Members Search for member in the search bar Click on member Scroll down Click on Add a Student
Fri, Aug 30, 2019 at 12:26 PM
Our account is restricted and not receiving payouts. How do we resolve it?
Q: My account is restricted, what do we do? To complete this step, you must be the leader who connected the bank account on TOTEM.  To identify which leade...
Fri, Aug 30, 2019 at 2:03 PM
How to change the Bank Account Owner
Association Bank Account Owner Once your association is active on TOTEM, you will be able to accept memberships and donations, and the proceeds of these tr...
Thu, Aug 12, 2021 at 1:28 PM