As a President or Treasurer of an Organization who is the bank account owner, what are the steps that need to be taken for the new bank account owner?


  • Before your position is up,  you will need to train the new bank account owner on TOTEM
  • You will need to contact TOTEM and request that the new bank account owner be updated in TOTEM (help@jointotem.com 
  • Once the new bank account owner has been updated in TOTEM, you will have the new bank account owner login to TOTEM
  • The new bank account owner will go to Settings --> banking and click on View Stripe Dashboard
  • The old/current bank account owner will receive a text with a code
  • The old/current bank account owner will give that code to the new bank account owner
  • The new bank account owner will enter that code into Stripe
  • At that time, the new bank account owner will update the name, phone #, email and bank account if necessary
  • *****THE BANK ACCOUNT OWNER IS NOW OFFICIALLY UPDATED IN TOTEM AND STRIPE*****