General FAQ

California State PTA FAQ
What is the electronic membership system? The electronic membership system is an electronic platform that allows people to join PTA at their local unit onl...
Mon, Oct 1, 2018 at 2:50 PM
California State PTA - Intro to TOTEM
California State PTA has partnered with TOTEM to design and develop an electronic membership system for PTA's in California. The electronic membership ...
Wed, Oct 17, 2018 at 9:10 AM
Can I still view the California State PTA webinar?
Yes, the California State PTA webinar is always available to view
Thu, Oct 4, 2018 at 9:48 AM
Glossary of Common Terms
GENERAL TERMS TOTEM - That's us! We're the membership management platform that allows associations to accept online payments and donations. Ass...
Thu, Sep 27, 2018 at 2:55 PM
What devices support eWallet membership cards?
Membership cards are compatible with Apple Wallet and Google Wallet on eligible devices.  If you attempt to download your membership card and it does not su...
Mon, Jun 11, 2018 at 5:45 PM
Why does it require a personal email address when I register?
Historically, some associations have created shared email addresses such as president@association.com which gets handed down to new leaders over time. U...
Sun, Jul 1, 2018 at 3:38 PM
Is an email address required to join an Association?
Yes, primary members will need an email address to join the platform.
Tue, Jul 24, 2018 at 11:24 AM
Why can't I login through the help support portal?
Users don't have access/permission to login through help desk. Please use this link to log into your dashboard: https://jointotem.com/dashboard
Wed, Aug 1, 2018 at 2:26 PM
Does TOTEM support GDPR?
We do not currently provide services for organizations or consumers in the European Union.  However, we are concerned with privacy and support GDPR-like pol...
Mon, Jun 11, 2018 at 5:35 PM
Printable Terms of Service and Privacy Policy
Here are printable versions of the current TOS and Privacy Policy: TOTEM Terms of Service TOTEM Privacy Policy Please note: The Terms of Service...
Fri, Jul 6, 2018 at 11:41 AM